What our Customers say...


Everyone was really friendly and helpful. They also kept in contact with me every step of the way. I would use them again.

My boss used them, and the new owners are phenomenal.

I have used them multiple times. Extremely professional, on time and did a great job on the cleanup. I would absolutely use them again.

Working with Warren and his team has been great and I would recommend them to anyone in need.

They are always great help and professional. Trusting and experienced to do what’s being requested to assist with.

Jolly, Warren and Tyler did a great job, prompt and professional, I should have SERVPRO do the rebuild, probably be done already,

Tyler and Issac were so professional and I immediately felt at ease. No one tried to upsell me. I hope I don’t need them again but if I do they are my first call and I’ve already told everyone I know they are awesome.

I had an emergency situation and was in a panic to have my issue resolved very quickly. The receptionist responded and started handling the process for me immediately! She calmed me down and had everything moving forward in no time. They came out the same day and had everything cleaned up in just a few hours. My life was back to normal the very same day!!

When I finally got responses from other companies and told them SERVPRO was handling it and the price I was quoted, even their competition was impressed and said I was in good hands!

Highly recommend this company!! A++ service!

Hopefully I'll never need their service again, but if so SERVPRO will be my "go to" resolve. The Owner, Warren, and Marketing Rep., Bernadette were "very" knowledgeable and provided in depth information on my in house flooding situation. They were "very" caring of my situation, which is so appreciative during such a traumatic experience/time. I HIGHLY recommend SERVPRO and their TEAM because they go ABOVE AND BEYOND in a stressful time!! If I could give more than a 5 Star I would!!!

SERVPRO of San Diego East was amazing to work with. The entire team is professional, knowledgeable, and efficient. They came out within an hour of calling to help me with my flooded basement. If you are in need of help with flooding, etc., I highly recommend this team!

Dear Warren Conner, Anna, and Staff,

Thank you for your caring and professional service. 


Angie and Carla Castille.

Thank you SERVPRO for saving our house. We are so grateful for you guys. It is such a blessing to know that people of God were working on our house! Thank you! 

"Thank you SERVPRO! I am so thankful for all your hard work, diligence, and care. You have made this process peaceful and professional. Warren, Jamie, Anna, Christian, Latinee, Garret, and Joel, God calls you "restorer of homes." -Isaiah 58:12

I can’t begin to express the weight lifted off our shoulders with the SERVPRO team. With in 12 hours of us finding a leak, they were here- mapping out damage, turning on fans… and holding our hands through the process. They were never to busy to answer a question, or take the time to ensure us that it would be fixed, that they got the damage before it turned to mold. They also have a plethora of INCREDIBLE referrals that were so easy to get bids from/work with. It took this overwhelming and daunting task and made it somewhat of a cake walk. SERVPRO was gracious, kind and gave us realistic expectations on insurance, repair times, etc. I couldn’t ask for better customer service and or professional, hard working, reliable people. I hope to never need mold/water damage repair again- but I will refer them as much as possible whenever I have the opportunity.

What amazing new ownership of SERVPRO SD, wow wow wow! These wonderful people will ensure that every need is met with excellence.

Incredibly helpful throughout the process of drying my apartment. They were so friendly and timely. Would recommend!

SERVPRO of San Diego East saved my business.

SERVPRO has the greatest customer service out there! They treat their customers and clients with respect and are very honest!

I own an exterior cleaning company and we work with a number of restoration companies and these guys have some of the best customer service. They have the friendliest group and when you are in need of these guys its not exactly in the best circumstance so it's nice knowing that these guys will come in and take care of everything for you without any worries.

I love this family owned company! They really care when disaster strikes and will be there with you every step of the way!

I enjoyed working with SERVPRO of San Diego East, they are very nice, and I will love to work with them again in the future.

Jamie and Warren are excellent people and their team provides great service.

I can't say enough good things about SERVPRO of San Diego East, especially the agent who helped us, Warren Conner. They were professional, courteous, compassionate, and treated us like a real person, almost like a friend or a relative, which was huge given the sensitive nature of our situation, trauma cleanup.

This is a great family owned business, with a strong sense of values and a big heart. Anyone can cleanup your home after a disaster, but it's great to know your money is going to really good people who care about their work. I hope you never need them, but if you do, I could not recommend anyone more.

I trust SERVPRO of San Diego to arrive on time and handle any damage the happens to my home! Thank you SERVPRO!

Jamie and Warren have outstanding character and integrity. Taking over a business that was run into the ground by previous ownership is no small feat. Yet they've done it with class and steadfastness unmatched by anyone I've met. If you want honest, hardworking, and kind service in the middle of your chaos...hire them! And it doesn't stop with Warren and Jamie. Their whole staff is professional, easy to communicate with and honest. We won't use anyone else for our restoration needs!

When you have an unexpected emergency that leaves you with a massive mess, call THESE PEOPLE!! You will be so glad you did!

Warren & Jamie Conner are definitely the people that you want & need to show up on your doorstep if you want things done well & right! They actually care about what you've just gone through & will be the most reliable, transparent, & honestly the best people to get to work with especially following such an awful experience. So incredibly grateful for them!

This franchise is under new ownership and is incredible!! The customer service, efficiency and hard work that the team puts into their work is amazing. The new owners are passionate about taking care of every customer and doing every job with excellence. You will not regret hiring them to do your restoration/mitigation work!!

Warren and his staff showed outstanding professionalism and dedication to their services performed.  Not once was I ever out of the loop about the plan of action that was needed to remedy my situation.  The thoroughness and attention to detail was impeccable. Even my Insurance Adjuster raved about the finished project.  Please consider these guys should you ever need remediation in your home.  It'll be well worth it!

I was a bit hesitant to contact this SERVPRO when I saw some bad reviews from last year. However, I was informed that they were under new ownership/management since those reviews were last posted. I never knew the previous owners, but the new owners are incredible! Their team is on top of their work, are easy to get a hold of a real person, and whenever I had a question, they always gave me a direct and clear answer. I can really tell that they are passionate about what they do and who they are helping. I will be definitely be using them for any emergencies I have in the future.

The Owners, Warren and Jamie Conner, are outstanding people and have high character and integrity. They will take great care of their customers!

My husband and I knew Warren and Jamie before their marriage! Warren has served our country at the highest level! Jamie’s strong support of love and commitment has been something to behold! Warren is a man of high integrity, hard work, accomplishments, and a true Christian! We are blessed to know this couple! Lucky are the customers they serve!

-Debra and Steve Hamner

The new owners are amazing individuals with high character. I have had the opportunity to work with them in the past. I would highly recommend their business.

Now that this SERVPRO is under new ownership, I can HIGHLY recommend this particular location. The new owners are top notch, they keep their word, and will do what it takes to make their customers satisfied.

The new owners are great! Such attention to detail and “above and beyond” service!

The new owners, Jamie & Warren, and the new staff are solid workers & people. Not only can they get the job well done, but they make you a priority.



Warren and Jamie are great! Absolutely dedicated to quality service.

These are some of the finest people you could hope to work with, full of integrity, kindness, and a commitment to doing great work. Highly recommended!

The crew and new owners are absolutely amazing! I wish I could give more stars!

Trustworthy, respectful people with integrity, that I even trust to leave my children with. 

If I ever needed restoration to my home or place of work, I would highly recommended this SERVPRO location.

I always refer my clients to SERVPRO of San Diego East when they need help. Love to support our former Military Families in business.

SERVPRO's staff is professional and incredible. They offer the best of the best when it comes to Fire water cleanup & restoration! 

The new owners are incredible! I am so thankful they have taken over operations.

The new owners, Warren and Jamie, are knowledgeable, passionate, dedicated, and ready to serve. They will take care of your house/business with big hearts in the middle of your disaster! I can’t recommend them enough.

The owners Jamie & Warren are incredible people, dedicated to making sure the work is performed to the highest quality standards and that every customer is left absolutely thrilled with the results. I'm so happy to have SERVPRO of San Diego East on my list of trusted vendors when I need remediation. As a property manager for several large complexes here in San Diego, we seem to need remediation for fires and floods more than I'd care to, so in a time when you need help the most, it's reassuring to have a trusted company with trustworthy people on your side!